Terms and Conditions

Terms & Condition

Privacy Policy


Italian law on privacy


Ottica Fiorito Giuseppe - Via Principe Amedeo, 51 / a - 70121 BARI - P. Iva: 00388720724 creator and promoter of the activities available in www.otticafiorito.com site, reserves the right to use the personal data, voluntarily provided by Users , in compliance with the regulations (Articles 13 et seq. Legislative Decree no. 196/2003.)
Users are therefore invited to visit this page periodically for updates on changes related to changes in current legislation.
Optical Fiorito assures users that the processing of personal data will be reserved for use strictly connected to the provision of its services, the facilitation of site management and the execution of orders. The information voluntarily provided by users, will in no case disclosed to third parties.
The personal data will be processed by Ottica Fiorito through the use of both paper and electronic, in compliance with current safety standards, for purposes which will be specified from time to time. Ottica Fiorito informs that users can exercise their rights under Article 7 d. lgs. 196/2003, set forth below in its essential part.
During the customer registration we collect and use such data to create an account and only if they are necessary for the performance of the online buying process.
Direct communications to customers include service messages and newsletter. Service messages are successive and information of the registration process and purchasing.
It specifies that the subscription to the newsletter and to receive commercial information is only behind your prior express consent. By subscribing to our newsletter you give your consent for the purpose of making sent to the customer by e-mail information about the content or products he selected.
The newsletter has no fixed periodicity, however, will not exceed two monthly mailings.
It may withdraw with future effect the above declaration of consent at any time by sending an e-mail to otticafioritogiuseppe@gmail.com or by clicking the link at the bottom of any newsletter.
The customer data is transmitted to our suppliers only and exclusively for the purpose of administration and hosting.
Users have the right to request to Optics Fiorito the following information:
· Confirmation of the existence or not of personal data concerning him
· The clear communication of information and its source
· The reason and purpose of their existence and their use
The request for the above information can be renewed with an interval of 90 days, except in those cases where there is good cause: cancellation or modification of such data due to violation of law; erasure of data that are not used for the aims for which they were collected.
Under Article 13 of Legislative Decree n. 196/2003, therefore we provide the following information:
The personal information provided directly or otherwise acquired, whether verbally, in writing or electronically, will be processed for the following reasons:
· Enable the requested services
· Send more information material and only with the prior consent of the user.
The treatment will be carried out, as indicated in art. 4, paragraph a) of the aforementioned Legislative Decree 196/2003, by paper and / or use of automated tools to store and manage data.
In some cases the processing of your data is necessary to enable the implementation of the requested services, in other cases, however, treatment is entirely optional. However, any refusal to enter your data in the registration page, it could make it impossible to execute the required services.
Under no circumstances and for no reason, your data will be disclosed to third parties or disseminated.
The holder of the treatment is Ottica Fiorito Giuseppe - Via Principe Amedeo, 51 / a - 70121 Bari, to which you can contact at any time, to get immediate updating or removing your data. The person in charge of data processing and Ottica Fiorito.

Terms and Conditions


Credit cards and debit cards (circuit Paypal)


And 'possible to make payment via major credit cards and prepaid cards using the secure Paypal.
Payments by credit card can be made safely via the secure payment system PayPal even if you are not a registered user.
This system allows anyone is in possession of a credit card you can buy in a simple, fast and secure.
Sensitive data of the holder (name, card number, expiry date, etc.) Are transmitted only to PayPal and systems are protected by encrypted so no one can in any way come to know.

Paypal


By choosing the payment method PayPal, the customer can pay directly through your Paypal account. We reserve the right to ship the goods only to the address indicated on the account verified by Paypal.
Paypal is the payment system fast, safe and simple to use, that allows you to shop with maximum protection.
With Paypal your information is protected. The details of your credit card are never shared with online stores.

Wire Transfer


Choosing payment via bank transfer, the conclusion of the order the customer automatically receives a confirmation email containing the bank details, following which the merchandise is set aside pending the arrival of the bank account. The customer is required to send a copy of payment via e-mail within 48 hours of receipt of order confirmation.
If within that period we do not receive the copy of the payment, we will delete the order.
We will ship the order when the transfer has reached our bank account.

Warranty



All products offered are covered by manufacturer's warranty of two years for defects, according to DL 24/02.
Warranty does not cover damage caused by misuse and will not accept liability for any direct or indirect damages resulting from improper use.
To take advantage of the guarantee of a product purchased, just contact us to arrange the sending of the object at our office.

Customer service


Customer Service is available Monday to Saturday from 10.00 to 14.00 and from 16.00 to 20.00.
For any queries or requests, send an email to (otticafioritogiuseppe@gmail.com)
specifying your request or call us at 0805210583.
Every request will receive an accurate answer as soon as possible.

Shipping


Shipments are made in Italy by courier SDA and are free of charge throughout Italy. Delivery is 48 working hours from Monday to Friday, excluding weekends and holidays.
Orders placed on Saturday and Sunday will be processed on Monday.
All products are shipped from our store site in Bari (Italy).
Shipments are traceable, after the goods have been shipped you will receive an email with the tracking number and you can see the shipment status on the SDA website.
It may require that the shipment is made to a different address than subjective, which can be a business address or an other person or indicate a time slot to simplify delivery.

International shipments


International shipments are made by courier SDA, the delivery times are for Europe to 2.3 days, while for the rest of the world 3/5 days.
All products are shipped from our store site in Bari (Italy)
Orders placed after Friday afternoon, Saturday and Sunday will be processed on Monday.
Shipments are traceable, after the goods have been shipped you will receive an email with the tracking number and you can see the shipment status on the website ww.sda.it

Foreign exchange and Returns


We accept, with our maximum availability, your request for replacement of items that you do not like with others who prefer or made
Returns must be made within 7 days.
Before you send back your package, we ask that you notify us of your e-mail request, indicating the reasons for return.
Replacement or return can only be made if the item received was not used in any way,
and it is in perfect condition (including the original packaging): returns of damaged items will not be accepted, and consequently replaced or refunded
The return shipment is paid by the buyer, but the new shipment is on us, of course.
Free shipping is valid for the first replacement: more new commodity exchange are charged to the customer.